Vendor Terms & Conditions
Services to be provided by the Company
a. Facilitation of Sale of Products through the Portal:
i. The Vendor authorizes the Company to, on behalf of the Vendor, provide to Customers / users of the Portal:
(a). Information and assistance in relation to the listed Products and sales thereof,
(b). Information in relation to status of the order placed by Customers, and
(c). Operating a customer helpdesk for other inquiries in relation to Products and orders, customer complaints and grievances.
ii. The Vendor agrees and undertakes to fully co-operate with the Company as reasonably required, in connection with any customer-service functions undertaken by the Company. Such services can be provided by the Vendor either on its own or through the Suppliers, as the case may be.
iii. The Vendor authorizes the Company to place.
(a). a description of the Vendor (including but not limited to description of Suppliers, where so directed by the Vendor) and
(b). description of each of its Products (including but not limited to the technical description of the Products, brand name of the Product, the price of the Product and any applicable warranty terms) on the Portal.
(c). Vendor rating based on vendor performance and customer reviews.
v. The Vendor authorizes and acknowledges that the Company shall offer season sale(stock clearance) discounts on the Portal with mutual understanding between vendor & company.Such discounts shall be borne by the Parties in the manner agreed in the Vendor Agreement.
vi. The Vendor authorizes the Company to offer certain discounts during the year wherein the discount % and sharing ratio shall be decided mutually between the Vendor and the Company from time to time.
i. The vendor should promisses to obey all the terms and conditions of company.
ii. In case of order , vendor will receive order in vendor panel of website company , please check your vendor panel time to time.
iii. As soon as order is placed with vendor, one of company pickup agent will come to your store counter to pick the order.
iv. The seller should agree to the fact that if the product is sold offline from store vendor should immediately inform company via communication mode by sending its code & pic of the code no.
v. The mode of payment will be through bank details provided by vendor only after payment is received from the buyer.
vi. Company will charge its convinience fee for different class of categories as mentioned in its broucher
vii. Vendor should also go through detailed Terms & Conditions on the website
viii. If vendor fails to obey Terms & Conditions, he’ll be goven 3 warnings with ban of selling on companys portal for particular period.
ix. Terms & Conditions are subjected to change from time to time & will be informed.
All you need to sell on DIGITAL BELAGAVI is,
2. PAN CARD
3. BANK DETAILS
Quality and Quantity Assurance
i. Prior to the advertising of a Product on the Website, the Company shall carry out a quality assessment of the samples provided by the Vendor for the shoot based on the relevant quality parameters prescribed by the Vendor (“Quality Parameters”).
ii. Where sample Products do not satisfy the Quality Parameters, the Company shall inform the Vendor as soon as possible and the Vendor shall thereafter replace, repair or improve or upgrade all the relevant Products so as to make them comply with the Quality Parameters. The Vendor shall thereafter provide fresh sample Products to the Company out of such replaced, repaired or improved or upgraded Products and the process of assessing the quality thereof shall be carried out again.
iii. Prior to the Product(s) being displayed / advertised on the Portal, the Vendor shall, within 6 hours, ensure the availability of the Products (the samples of which have satisfied the Quality Parameters as stated above) for servicing customer orders, and provide the stock summary to be uploaded on the site (“Stock Statement”)
iv. Further provided that in the event that due to any reason the Product(s) in respect of which the Stock Statement has been furnished become unavailable in the stated quantities, the Vendor shall immediately, from such Product(s) or stated quantities thereof becoming unavailable, update the inventory on site and inform concern person of company immediatly.
Ordering, Packaging and Delivery
i. The Portal will enable Customers to place orders for the Product(s) they wish to purchase on the Website.
ii. Upon receiving the confirmation of the order by the Customer, the Company will update the details of the confirmation of the order on the internal portal which the Company shall maintain for the Vendor.
iii. The Vendor hereby irrevocably confirms that upon receiving the confirmation of the order by the Customer in respect of any Product, the Company shall be entitled to, and be deemed to have been authorized by the Vendor, to collect directly or through its nominees or third party service providers, the relevant Product(s) from the Vendor for the purposes of delivering to the Customer on behalf the Vendor, within hours of the confirmed order being received on the Portal. The Vendor will use packing material mutually agreed with the Company to package the Product and keep it ready for collection. The materials and collaterals to be used for outermost package layer shall be provided by the Company.
iv. The Vendor shall ensure to provide all relevant authorizations in favor of the Company to facilitate aforesaid collection of the relevant Products from the Vendor.
v. Before arranging the delivery of the relevant Products to the Customer on behalf of the Vendor as a service provider, the Company may verify, on behalf of the Vendor as a service provider, the consignment against the confirmed order placed by the relevant Customer, and such other Quality Parameters as may be reasonably required or specifically instructed.
vi. For the avoidance of doubt, it is hereby clarified and the Parties agree that by carrying out the quality assessment exercise on behalf of the Vendor of the Products envisaged as above, the Company is not assuming any liability or responsibility for such exercise or arising in connection therewith.
vii. The Company shall take all commercially reasonable steps to keep the Customer informed of any delays which may take place in the delivery of any Product.